Self-care app helps you increase online sales and service strategies, complements call centre services and improves the overall customer experience.
Allow your resources to focus on more complex customer service requests by having a selfcare app.
Selfcare app provides a versatile platform that offers a range of online self-service features. Buying new services, managing payment and expenditure controls is possible with a selfcare application.
You can make new sales to your customers whose trust and loyalty you have earned.
You can gain time and cost advantages by managing your processes on a single platform.
You can create personalized targeted ads for your new services and promotions and use them as a direct marketing platform.
You can gain the trust of your customers through transparent services such as accessing invoices online, online payments, financial history tracking.
You can get support for your customers to easily enable, disable or report problems.
Vodafone, the international telecommunication company that carried out the telecommunication digitalization process with Inomera, also benefited from Inomera's experience for selfcare applications.
In the three regions of Turkey, 7.6 million electricity consumers in seven provinces serving in CK Power offers services to its customers through the mobile channel Inomera Selfcare applications.
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